Privacy Policy

Last Updated: 29 June 2026

Songxin Partners Limited ("we," "us," or "our") operates the website www.songxinpartners.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Personal Information You Provide

When you register an account, request a service, or contact us, we may collect:

Account Information: Full name, email address, password (encrypted)
Company Information: Company name, business role/title
Service-Related Information: Information about Chinese companies you ask us to verify, including company names, registration numbers, and any other identifying information you provide
Payment Information: Processed by third-party payment processors (inclusive but not limited to Stripe, PayPal). We do NOT store your full credit card number, CVV, or expiration date on our servers.
Communications: Any emails, messages, feedback, or inquiries you send us

1.2 Information Collected Automatically

When you visit our Site, we automatically collect:

Device Information: IP address, browser type and version, operating system, device identifiers
Usage Information: Pages visited, time spent on pages, referral source, click patterns
Cookies and Similar Technologies: See our Cookie Policy for details

1.3 Information from Third Parties

Payment Processors: Transaction confirmations, fraud signals
Analytics Providers: Aggregated usage statistics (e.g., Google Analytics)
Public Chinese Government Databases: Information we retrieve on your behalf regarding Chinese companies (SAMR, China Judgments Online, Customs, Trademark Office)

2. How We Use Your Information

We use your information for the following purposes:

To Provide Our Services: Process your verification requests, deliver reports, and respond to inquiries
To Process Payments: Bill you for services rendered
To Communicate With You: Send service updates, account notifications, and respond to your requests
To Improve Our Services: Analyze usage patterns, identify trends, and enhance user experience
To Comply With Legal Obligations: Meet tax, accounting, and regulatory requirements
To Protect Our Rights: Detect fraud, enforce our Terms of Service, and protect our legal interests

Legal Bases for Processing (GDPR Article 6):

Performance of a contract (providing services you requested)
Legitimate interests (improving services, security, fraud prevention)
Legal obligations (tax, accounting, anti-money laundering)
Your consent (marketing communications, non-essential cookies)

3. How We Share Your Information

3.1 We DO NOT Sell Your Personal Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3.2 We May Share Information With:

Payment Processors: Stripe, PayPal (for payment processing)
Service Providers: Cloud hosting (e.g., AWS, Google Cloud), email services, customer support tools
Professional Advisors: Accountants, lawyers, auditors (under confidentiality obligations)
Government Authorities: When required by law, court order, or to comply with legal process
Business Transfers: In the event of a merger, acquisition, or sale of assets

3.3 Cross-Border Data Transfers

Your information may be transferred to and processed in:

Hong Kong (our company location)
China (where our service team is based)
United States (where some of our service providers are located)
European Economic Area (where some of our clients are based)

We ensure appropriate safeguards are in place for international transfers in compliance with GDPR Chapter V (Standard Contractual Clauses, adequacy decisions, etc.).

4. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with our legal obligations (e.g., tax records: typically 7 years)
Resolve disputes and enforce our agreements

Specific Retention Periods:

Account Information: Until you delete your account + 30 days
Service Reports: 7 years (for business verification purposes)
Payment Records: 7 years (tax/accounting requirements)
Marketing Communications: Until you unsubscribe
Analytics Data: 26 months (Google Analytics default)

After the retention period, we securely delete or anonymize your information.

5. Your Rights

5.1 GDPR Rights (EU/UK Residents)

Right of Access: Request a copy of your personal data
Right of Rectification: Correct inaccurate data
Right of Erasure ("Right to Be Forgotten"): Request deletion
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
Right to Lodge a Complaint: With your local data protection authority

5.2 CCPA/CPRA Rights (California Residents)

Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out of Sale/Sharing: We do not sell your information
Right to Non-Discrimination: We will not discriminate against you for exercising your rights
Right to Correct: Correct inaccurate information
Right to Limit Use of Sensitive Personal Information

5.3 PDPA Rights (Singapore Residents)

Right of Access: Request access to your personal data
Right of Correction: Request correction of your data
Right to Withdraw Consent: Withdraw consent at any time

5.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@songxinpartners.com
Response Time: We will respond within 30 days (45 days for complex requests, with extension notice)

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Essential Cookies: Enable core site functionality (login, security)
Analytics Cookies: Understand how visitors use our Site
Marketing Cookies: Track effectiveness of marketing campaigns (if applicable)

You can manage cookie preferences through your browser settings or our Cookie Consent Banner.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

SSL/TLS Encryption for data in transit
Encryption at rest for sensitive data
Access Controls: Limited access on a need-to-know basis
Regular Security Audits and vulnerability testing
Employee Training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or integrate with third-party services (e.g., Stripe, PayPal, Google Analytics). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. International Users

If you are accessing our Site from outside Hong Kong, please be aware that your information will be transferred to and processed in Hong Kong and potentially other jurisdictions. By using our Site, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our Site
Updating the "Last Updated" date
Sending you an email notification (for material changes)

Your continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Songxin Partners Limited
Email: privacy@songxinpartners.com

Effective Date: 29 June 2026